


+ CUSTOMER SERVICE



OUR MISSION:
As aviation industry leaders, we provide quality aftermarket aircraft components to airlines and suppliers by acquiring, managing, and leasing aviation assets. Our customized programs, along with our persistence and dedication, provide measurable results and seamless customer service in the global marketplace.
Our team of aviation insiders have the remarkable capacity to make the complex seem routine. You tell us what needs to happen. It happens.
One of the most widely known and respected professionals in the aviation aftermarket, Steve Manley is universally recognized as an industry expert. His combination of aftermarket industry knowledge and ability to apply intuitive solutions to complex asset dispositions has allowed Steve to become known throughout the commercial aviation industry as an effective problem solver. He is frequently asked to speak at industry conferences and to lead seminars and workshops at industry gatherings.
Steve attended Middle Tennessee State and Memphis State before starting his career at FedEx. Like most of his industry peers, he was exposed to several areas of maintenance and engineering throughout his tenure at FedEx. It didn't take him long to realize that his ability to find previously overlooked opportunities was unique and led him to create a brand of his own.
Steve founded Universal Asset Management, Inc, in 1993 on the premise of providing expert solutions to overcome a diverse commercial aviation asset disposition market and to establish long-term relationships with its clients and vendors. Undoubtedly realizing the success of his approach, Steve and UAM have become synonymous with "creative solutions." Universal Asset Management has disassembled over 175 airplanes and grown to a professional staff of over 50 people. Headquartered in Memphis, Tennessee, UAM has facilities in Atlanta, Denver and Arkansas totaling more than 150,000 square feet.
As Chief Operating Officer of Universal Asset Management, Keri oversees the day to day management of company operations and provides guidance for all UAM Divisions. Keri is also responsible for UAM capital asset management, redeployment and allocation. Keri and her staff of qualified managers are accountable for client relationships involving managed commercial aviation capital assets as well as the sale and lease contracts for those assets.
Keri graduated from Purdue University Summa Cum Laude with a Bachelors of Science Degree in Professional Flight. She completed her Masters of Science Degree in International Aviation Operations from Purdue University. She currently holds a Commercial Pilot Certificate and is a Certified Flight Instructor and Instrument Instructor. When her schedule allows, Keri is a flight crew member of the UAM company turbo-prop aircraft.
Brian Postel is from a "parts family." Fresh out of Embry-Riddle Aeronautical University in 1983, he went to work for his father's company, Dane Aircraft. There he restructured warehouse operations and purchased spares for Dane's domestic and international clients.
Since then, Brian has constructed a resume that reads like a guide to the commercial aviation aftermarket. Some highlights include work with Aeroserv International, Allmat International (Pan Am), High Line Aviation, Avgroup Atlanta, Occidental Aviation, A/C Fuel Cells, and Avatar Alliance.
At UAM, Brian is responsible for aircraft, engine and major packaged sales and leasing activities as well as acquisitions, both domestically and internationally. He holds an Associate of Arts Degree in Aviation Maintenance Technology as well as an F.A.A Airframe & Powerplant License, and is a recipient of the FAA Bronze Award.
As CFO, Laura works with a qualified team of accountants and asset managers in the day-to-day operations of all financial activities. Under her guidance, UAM and client portfolios are analyzed daily. Her department is also all financial obligations and forecasting.
Laura is a CPA with a Bachelors in Management from Auburn as well as a Bachelors in Accounting from the University of West Florida. She brings to UAM over 20 years of professional experience in a variety of settings and industries, most recently including:
Accounts Payable Manager responsible for entire AP function for the domestic and Puerto Rico operations of an $81 billion a year pharmaceutical giant.
Accounting Manager for a large multi-specialty physician practice where she oversaw Accounts Payables, payroll and administered the pension plan.
His experience in Supply Chain Management at Fed Ex, coupled with his 10+ years in sales, provide Donnie a special insight to manage the sales for each aircraft disassembly with the client and potential parts customer in mind. This maximizes the value of each project. His knowledge of current market values, specific airline requirements and fleet planning support the sales team's efforts to consistently garner the best values for UAM's inventory sales. Donnie holds a Bachelor of Science degree in Business Management and Leadership from Arkansas State University.
Jeff Lewis joins the UAM Senior Management Team as Vice President - Business Development. His roles and responsibilities in this new position include long range planning, generation and forecasting of all business development initiatives, and global expansion. As a graduate of Cranfield University (UK), Lewis brings to UAM over 20 years of airline industry experience with management expertise in aircraft trading, airframe and powerplant support programs, and flight operations. Lewis is also an experienced Airline Transport pilot and Airshow performer.
TEAM MEMBERS
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TRACY ANDREWS :: Tupelo Warehouse Manager tandrews@uaminc.com |
CHAD BURKE :: Disassembly Manager Tupelo Disassembly Facility cburke@uaminc.com |
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AL CAIRO :: Analyst / Network Administrator acairo@uaminc.com |
DEE CARADONNA :: Component Repair Manager dcaradonna@uaminc.com |
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SCOTT DARNALL :: Account Manager sdarnall@uaminc.com |
DREW DRACE :: Account Manager ddrace@uaminc.com |
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SHANDA FLYNN :: Account Manager sflynn@uaminc.com |
MICHAEL KENNEY :: Director of Sales mkenney@uaminc.com |
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PHILLY KIRKWOOD :: Customer Support Associate pkirkwood@uaminc.com |
SUSAN KUNKLE :: Assistant Controller susan@uaminc.com |
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KIM MEYER-WEBB :: Director of Marketing kimw@uaminc.com |
TERRI MOORE :: Director of Asset Management tmoore@uaminc.com |
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JENNIFER PENA :: Account Manager jpena@uaminc.com |
LAUREN PRATER :: Asset Manager lprater@uaminc.com |
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DANA SOPER :: GM - Tupelo Facilities dsoper@uaminc.com |
CHRIS STOTTS :: Account Manager cstotts@uaminc.com |
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MARIE STUKENBORG :: Customer Support Associate marie@uaminc.com |
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